Psion Teklogix Equips Sales Team of One of America's Largest Wholesale Distributors of Liquor Products with Rugged Mobile Computing Solution
Glazer's Distributors looks to Psion Teklogix to replace existing system, improving sales team efficiency and customer service
22 August 2006
Mississauga, ON, Canada Psion Teklogix (LSE: PON), a global provider of solutions for mobile computing, wireless data collection, imaging and RFID, announced today that Glazer's Distributors, a wholesale distributor of wine, spirits and malt beverage products, has implemented a unique mobile computing solution from Psion Teklogix using customized software from Inventiv Software, LLC. The new Psion Teklogix rugged, mobile hand-held computers are replacing Glazer’s existing mobile solution, enhancing the sales team's ability to process orders in real-time, increasing field service efficiency and reducing lost productivity due to repairs.
Glazer's is using Pocket Advantage™, Inventiv Software's sales force automation software and Psion Teklogix' rugged NETBOOK PRO and WORKABOUT PRO hand-held devices. The new solution is designed to process sales orders across 36 distribution centers in 10 states. The versatility of the two products help to meet the varying needs of sales team members, providing them with scanning capabilities for display tracking and on-site order placing, which will reduce data entry errors and update inventory data in real-time. The new solution is also helping to reduce processing times from 10 minutes to one to two minutes, increasing Glazer’s overall efficiency.
"We had limited processing power and a lot of screen breakage with our previous handheld computers," said Al Garnand, IT customer services manager, Glazer's. "That resulted in decreased productivity during repair-time and also caused a lot of frustration for our sales team. With the addition of the NETBOOK PRO and WORKABOUT PRO devices from Psion Teklogix our sales representatives are able to perform better on the job and are happier as a result."
The Pocket Advantage™ software is designed for wholesale and field service environments and is customizable to meet specific business needs. The software allows the rugged hand-held computers to download customer and sales information, wirelessly transmit orders, report updated survey information and access daily invoices, sales history, customer balances, pricing and inventory levels. Both the NETBOOK PRO and WORKABOUT PRO devices utilize Windows CE.NET, offering the flexibility and convenience of a traditional PDA in a durable, ergonomic package.
"When Glazer's came to us for a new mobile computing solution, we knew that the Psion Teklogix devices would offer the flexibility, durability and processing power it required," said Dave Rea, President, Inventiv Software. "Taking advantage of the joint solution made the transition to the new devices a virtually seamless process for Glazer's sales team."
"Psion Teklogix understands the total cost of frustration many companies face when working with mobile computing devices,” said Rob Douglas, America's president, Psion Teklogix Corporation. "We are pleased to be working with partners like Inventiv Software to help deliver more reliable and durable solutions to leading companies like Glazer's Distributors."
